Associate Product Manager - OEM

Who We Are

At Tor.ai Limited, we are at the forefront of the industrial IoT revolution. We are India's largest industrial IoT company. As industry leaders, we empower businesses with cutting-edge IoT devices, innovative applications, and advanced analytics solutions. We believe that a data-driven world will make business more efficient, employees more engaged, and the environment more sustainable. With this purpose, we have set our mission to connect 1 billion devices across industries and drive meaningful change.

Working at Tor.ai means you'll help define the future of industrial operations and be on a team that is solving core grassroots problems, e.g., telematics solutions for an electric vehicle ecosystem, remote monitoring solutions for capital goods & construction equipment OEMs, energy & water monitoring solutions to name a few. Join us to make an impact.

About the Role

IoT Product Management & Solutioning Department, where you'll take the lead in understanding our end-to-end IoT products. Beyond traditional product management, you'll shape the customer experience from requirement gathering to solution rollout. This role is perfect for a strategic thinker passionate about IoT, project management, product management and cross-functional collaboration.

Key Responsibilities

1. Product & Project Management

• Gain an in-depth understanding of Tor's IoT product suite, including gateways, sensors, connectivity modules, and software platforms.
• Oversee end-to-end implementation of IoT projects — from device installation and configuration to data integration with the application platform.
• Plan and manage project timelines, deliverables, and dependencies, ensuring on-time and within-scope completion across multiple customer accounts.
• Coordinate with engineering, firmware, and software teams to align technical execution with business goals and customer requirements.

2. Customer Deployment & Support

• Collaborate with field implementation teams to ensure proper installation, configuration, and connectivity of IoT gateways and sensors at client sites.
• Provide technical guidance to customers during deployment and training phases, ensuring seamless handover and user enablement.
• Act as a single point of contact for post-deployment technical support, coordinating with internal support teams for issue resolution.

3. Cross-Functional Collaboration

• Partner with engineering, QA & sales teams to ensure cohesive execution and smooth feature rollouts.
• Contribute to documentation, process improvement, and internal alignment for product releases and deployments.
• Support the creation of demo setups, PoCs, and pilot rollouts for prospective customers.

4. Customer Feedback & Product Iterations

• Collect and analyze customer feedback to identify pain points, feature requests, and improvement opportunities.
• Collaborate with the product team to translate field insights into actionable requirements for product enhancement.
• Track product performance metrics, adoption rates, and user satisfaction to inform future roadmap priorities.

5. Communication & Reporting

• Provide clear and concise updates on project status, risks, and milestones to internal and external stakeholders.
• Maintain project trackers, dashboards, and documentation to ensure transparency and accountability.

Basic Qualifications and Skills Required

• Bachelor's Degree in Engineering preferably in an electrical engineering.
• 4+ years of relevant experience in IoT, telematics, or connected equipment domain.
• Basic understanding of IoT protocols (MQTT, Modbus, BLE, CAN, TCP/IP) and data management workflows.
• Strong analytical skills with an aptitude for translating field data into actionable business insights.
• Excellent communication, stakeholder management, and organizational skills.
• Proficiency in MS Excel or other business solutioning tools like Power BI, Tableau.

Ideal Candidate Attributes

• Hands-on mindset with the ability to work closely with both technical and customer-facing teams.
• Strong problem-solving orientation and ability to operate in a fast-paced, cross-functional environment.
• Passion for technology-driven products and curiosity to understand underlying hardware and firmware behavior.

Additional Information

• Includes travel for meetings, site assessments & validations.
• This role will report into AVP – Product Management.