IoT telematics solutions for equipment OEMs

Maximize uptime, reduce warranty cost, unlock aftermarket revenue, and build smarter products.

Full-stack solution

Trusted by industrial leaders

Case study

30% improvement in MTTR and 40% increase in first-time fix rate: how a leading chiller manufacturer reduced its warranty exposure

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Key benefits

Uptime ↑

Maximize equipment availability

  • Predictive/preventive maintenance
  • Spare parts availability
  • Alerts before breakdown
  • Remote diagnostics & bug fixes

Higher MTBF, lower MTTR

Cost ↓

Reduce service & warranty burden

  • Reduce service & warranty burden
  • Pre-visit RCA with correct spares
  • Early fault detection
  • Condition monitoring, overload/idle prevention
  • Fewer on-site visits

Warranty cost ↓ up to 10%

Revenue ↑

Unlock aftermarket potential

  • Low AMC leakage via targeted brackets
  • Spares stocking predictions
  • Usage-based AMC redesign
  • Upselling allied products

New recurring revenue streams

Products ++

Build smarter equipment

  • Field data insights for R&D
  • Remote OTA upgrades (controller/ECU)
  • Reliable performance benchmarks
  • Future product roadmap inputs

Differentiated product portfolio

Equipment categories

Compressors

Compressors

Continuously monitor discharge pressure, inlet temperature, oil pressure, vibration levels, and cumulative run hours. Identify early indicators of valve wear, oil degradation, and overload conditions before they result in unplanned downtime.

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Use cases

Practical applications that improve safety, efficiency, and supervisory control.

Cut Downtime in Half with Predictive Maintenance

Condition-based monitoring with predictive alerts for maintenance scheduling. System-generated preventive/predictive maintenance schedules enable proactive service visits.

Unplanned downtime -60%, MTTR -67%, MTBF 2.5x, first-time fix +38%

Uptime ↑Industrial EquipmentJupiter 511Tor NeptuneTor Mercury

Alerts Before Breakdown

Real-time threshold monitoring with instant alerts for abnormal conditions (overload, overheating, low oil pressure, fuel anomalies). Risk zone identification prevents incidents.

Catastrophic failures -80%, alert response -94%, safety incidents -15–25%

Uptime ↑Industrial EquipmentVenus 511Tor Mercury

Remote Diagnostics for Faster Resolution

Remote parameter access, fault code reading, and guided diagnostics before dispatch. Pre-visit RCA ensures correct spares and first-time fix.

Diagnostic time -87%, first-visit resolution 65%→90%, MTTR -67%, remote resolution 9x

Uptime ↑Industrial EquipmentJupiter 611Venus 511

Built-in intelligence for real-time control

A complete software layer to manage and monitor your machines' real-world performance.

Tailor-made for OEM

Multi-access hierarchy for OEM org structure, value chain mapping, custom application development, and actionable insights via configurable business rules.

On-ground device management

Tor Apollo: Default/custom config templates, FOTA, change management with audit trails. Best practices for installation, activation, commissioning, and deactivation.

OEM dashboard

White-label portal: Unified, Equipment, Service, and Fleet dashboard modules. Fleet overview, health monitoring, alerts, reports. Cloud SaaS or on-premise.

Service management

Tor 360: Incident types (commissioning, warranty, AMC, maintenance). Granular view of open tickets, remote RCA, field report, spare PR, and customer signoff.

Analytics engine

Predictive maintenance, anomaly detection, and fleet benchmarking. Design validation and R&D insights from field data.

OTA & FOTA

Over-the-air firmware and config updates for peripherals.

Gateway excellence

Only ARAI-certified 4G IoT gateway in India; 100% Made in India; RoHS-compliant. CAN/RS485/Modbus/Ethernet, 2G/WiFi/BT fallback. ISO 9001, IATF certified.

Integration capability

Master information and alerts via CRM/ERP/PLM integrations. REST APIs, webhooks, data export. OpenAPI 3.0 API Gateway.

Data privacy & security

Data ownership, confidentiality. ISO 27001, SOC 2 certified. MQTT security, encryption (AES-256).

Start shipping smarter equipment, faster